What It Does
Cityscapes makes organizational microcultures visible. It helps leaders understand how subgroups within the organization interpret, adapt, and act on priorities. By mapping these differences, Cityscapes surfaces disconnects that slow delivery, fragment collaboration, or dilute strategic intent. The process gives leaders a clear view of what drives internal variation and what can be done to harness it instead of fighting it.
How It Works
Cityscapes engagements run in 30-day cycles and follow three phases:
Uncover
Small groups use guided prompts to describe how work gets done in their area. This includes how decisions are made, what behaviors are reinforced, and what norms shape performance. These inputs form a map of local culture across the organization.
Construct
Facilitators guide cross-group conversations to identify where friction, redundancy, or misalignment occurs. Together, participants design strategies for integration that respect local context while strengthening overall coordination.
Elevate
Leaders implement shared practices that reduce cultural drag and support coherent operations. These may include adjusted workflows, shared language, or rebalanced expectations between roles or groups.
Where It Fits
🗸 Use Cityscapes when internal groups operate with different assumptions about urgency, authority, or acceptable risk, and those differences cause confusion or delay.
🗸 Use it when reorganization efforts fail to produce integration, and the legacy dynamics of previous structures continue to shape behavior.
🗸 Use it when departments struggle to deliver shared outcomes because each group defines success differently or works on mismatched timelines.
🗸 Use it when alignment is treated as a communications problem, but the real issue lies in conflicting behavioral norms and expectations.
🗸 Use it when transformation efforts hit uneven adoption because strategy and execution do not mean the same thing in different parts of the organization.
What It Delivers
A detailed view of how local norms and behaviors vary across the organization
A shared map of internal culture that enables better coordination and integration
Practical solutions for reducing cultural friction while preserving local strengths
A framework for addressing hidden barriers to alignment that do not appear in performance reports
Clearer pathways for shared ownership across functions without imposing uniformity
Ready to Begin
Select the most urgent condition affecting delivery. Start a 30-day cycle that produces actionable insight, tested agreements, and measurable traction.