What It Does

FACETS is a structured approach to identifying and working with the emotional conditions that influence execution, decision-making, and resilience during change. It helps federal organizations translate Fear, Anger, Curiosity, Empathy, and Trust into practical insight, turning resistance and ambiguity into forward motion. When used early, it strengthens alignment and reduces the drag caused by miscommunication, hesitation, and disengagement.

How It Works

FACETS engagements run in 30-day cycles and follow three phases:

Uncover

Participants conduct a diagnostic reflection to surface where emotional friction affects progress. The process reveals how specific emotions, such as frustration with inconsistent priorities or anxiety about exclusion, are shaping decisions, focus, and momentum across the organization.

Construct

Using mapped inputs, participants co-create agreements or adjustments that resolve emotional disruption and support performance. These agreements may include targeted changes to communication practices, decision visibility, or accountability signals that reestablish clarity without triggering formal escalation.

Elevate

The organization adopts a short weekly pulse rhythm that tracks trust, empathy, and energy as indicators of alignment. These signals provide real-time insight into engagement health, enabling leaders to course-correct before breakdowns occur.

Where It Fits

🗸 Use FACETS when senior leaders announce new priorities, but inconsistent implementation reveals emotional barriers rather than capability gaps.

🗸 Use it when cross-functional work slows, not because of workflow breakdowns, but because unresolved tension prevents alignment and shared ownership.

🗸 Use it when formal change initiatives stall due to lack of buy-in, and typical communication strategies fail to address the underlying resistance.

🗸 Use it when engagement scores flatten and retention drops, yet no clear operational explanation can account for the shift in tone or participation.

🗸 Use it when executive visibility is high, but frontline participation drops as people question the relevance of their input or role in the new direction.

What It Delivers

  • Structured insight into how emotional dynamics are affecting engagement, decision-making, and execution

  • Co-created behavioral responses that address emotional friction and restore internal alignment

  • Real-time indicators of trust, empathy, and energy to support early intervention and prevent performance degradation

  • Improved traction for organizational priorities through stronger focus, shared context, and emotional clarity

  • A repeatable method for reducing emotional resistance and increasing follow-through during transformation

Ready to Begin

Select the most urgent condition affecting delivery. Start a 30-day cycle that produces actionable insight, tested agreements, and measurable traction.